Priporočena literatura in viri
Perfilado de sección
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- Baker Sue, Huyton Jeremy, Bradly Pam: Principles of hotel front office operations. London, New York: Casell, 1994.
- Bardi James A.: Hotel front office management, 3rd. ed. New Jersy: John Wiley & Sons, 2007.
- Baskette. Michael: The Chef Manager. New Jersey: Prentice Hall. 2001.
- Cerović, Zdenko: Hotelski menadžment. Rijeka, Fakultet za turistički i hotelski menadžment, 2004.
- Hayes, K. David in Ninemeier D. Jack: Hotel Operations Management. New Jersy: Pearson Education, 2004.
- Kotler, Philip: Marketing of Hospitality and Tourism. London: Prentice-Hall, 1999.
- Krašna Tadeja: Poslovanje turističnih in gostinskih podjetij, VGŠ Bled: interno gradivo, 2006.
- Lešnik Štuhec, Tanja: Poslovanje hotelov in turističnih agencij / Poslovanje prenočitvenih in prehrambenih obratov - interno gradivo za študente VSGT Maribor. Maribor: VSGT Maribor, 2016
- Middleton, Victor: Marketing in Travel and Tourism. Oxford: Heineman Proffesional Publishing, 2001
- Pender Lesley, Sharply Richard: The Management of Tourism, London: Sage Publications, 2005.
- Pfleger, Andrea in Steinmetz Karin: Housekeeping, Management im Hotel. Linz: TRAUNER VERLAG, 2007.
- Planina Janez: Turistične agencije, Ekonomska fakulteta, Ljubljana, 1994.
- Rutherford, D. G.: Hotel management and operations, 3rd. ed. New York, John Wiley & Sons, 2002.
- Schall Matthew: Best Practices in the Assessment of Hotel-guest Attitudes. Cornell Hotel and Restaurant Administration Quaterly, 2003.
- Stutts, T. Alan in Wortman, F. James: Hotel and Lodging Management, 2nd ed. New Jersey; John Wiley & Sons, 2006.
- Vallen, K. Gary in Vallen J. Jerome: Check-In, Check-Out, 6th ed. New Jersy, Prentice Hall, 2000.
- Wölfl, Peter in Merl, Christian in Khom, Ernst in Ruetz, Cristine in Knoll, Fritz in Weissensteininer, Ines: Rezeption, Frontofficemanagement in Hotel. Linz: TRAUNER VERLAG,2007.